How Skilled Workers are Driving Santander’s Transformation

Santander is Continuing its Digital Transformation Efforts. Picture: Santander
Santander is Seeking the Finest Technology Talent in its bid to Accelerate Digital Transformation and Become the Best Open Financial Services Platform

Santander is an organisation laser-focused on transforming for the better. 

Part of this crucial process involves employing people with confidence and capabilities in the realm of digital skills, of which more than 4,500 were recruited in 2023. 

These workers, based around the world, are helping to drive the bank’s continued evolution in an era where it is simply not an option to stand still. 

Growing demand for skilled professionals, especially within the financial services sector, led to Santander launching a targeted recruitment strategy entitled ‘Be Tech! with Santander’ back in 2020.

Thanks to this game-changing initiative, the company can now boast 27,500 STEM employees across its 10 core markets in Europe and the Americas. 

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Be Tech! with Santander

The main goal of Santander’s dedicated recruitment programme is to attract the finest technology talent to support the company’s vision of becoming the best open financial services platform and accelerate its digital transformation

To achieve this, the bank is seeking professionals with digital and technology backgrounds in such areas as the cloud, cybersecurity, data, DevSecOps, artificial intelligence, software development, enterprise architecture and product management. 

Be Tech! with Santander has been launched in numerous countries where the bank operates, including the UK, Spain, Brazil, Mexico and the US. 

The world’s ‘most innovative bank’

Santander was recently named as the world’s most innovative bank by The Banker following the successful implementation of Gravity, its in-house digital cloud-native core banking platform.

Gravity has been used by Santander to expand and diversify its technology capabilities, enabling the business to move more than 95% of its infrastructure to the cloud. 

It is hoped the majority of its core banking capabilities will be on Gravity by the end of 2024. 

Santander has a Vision to Become the Best Open Financial Services Platform. Picture: Santander

Already, Santander has migrated all UK business clients, all consumer clients in Chile and the Corporate & Investment Banking (Santander CIB) division without any service interruption, while the transition is said to be progressing well in Brazil. 

Once the changeover is complete, Gravity will manage more than a billion technical operations per year through Santander’s systems. 

Santander: A banking pioneer 

Santander is the world’s first major bank to use proprietary software to digitalise its core banking, the most critical part of a financial institution's technological infrastructure where transfers, deposits, loans and other key financial operations are processed. 

This transformation makes data access faster and easier, simplifies processes and streamlines the time to market, while helping Santander significantly enhance customer experience and its products and services.

In 2022, the financial powerhouse announced the launch of two technology centres in Malaga, Spain and Warsaw, Poland, to lend support and technological services to the group’s business units. These two hubs are set to employ around 1,400 professionals with STEM backgrounds who will contribute to the bank’s digital and commercial transformation. 

In addition to these centres, the group has similar facilities across Spain in Bilbao, Valencia, Valladolid, Solares and Cantabria, and central services in the countries where Santander operates.

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