Zendesk: A CX leader promoting value chain sustainability
Uncovering Zendesk’s ESG journey, Sustainability Director Shengyuan Su shares a story of climate action through its CX software-as-a-service…
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BMO Puts Data and Analytics at the Core with Cloud and AI
BMO Leveraged a Digital First Approach to Expand its Physical Presence, Leveraging Data and AI…
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EBS-Convergence and the US Army’s ERP transformation
Providing insight into the US Army’s multiple ERP system convergence, Frank Wilde, Multi-Functional Capabilities Team Advisor to the Director explains view…
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How can digital technology make a child’s wish come true?
Director of Finance and Technology at Make-a-Wish UK Sarah Watson brings passion and expertise to the charitable growth and social impact challenges…
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Virgin Media O2’s customer focus on digital payment journey
David Cox, Payment Strategy Lead at Virgin Media O2, advocates customer focus despite the disparity in digital literacy and consumer desire to transform…
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Paymentus: The Team Taming Your Billing & Payment Monsters
Nicole Haskins and Chris Trainor from Paymentus reveal the billing and payments ‘Monsters’: the lurking issues hidden within payments and billing processes…
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SC Ventures aims to rewire DNA of banking
Thorsten Neumann, CTO of SC Ventures, details its fintech triumphs over the past three years and its outlook for sustainable innovation…
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Sandstone Technology: leading banks into the digital era
Michael Phillipou, Chief Executive Officer discusses how Sandstone Technology brings banks and financial institutions into the digital era…
